Seven-Day Money-Back Guarantee

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At dotwall Web Design, we pride ourselves on delivering websites that our clients love. However, we understand that things don’t always go as planned. That’s why we offer a Seven-Day Money-Back Guarantee for websites hosted by us. Below are the terms and conditions:

1. Eligibility

The Seven-Day Money-Back Guarantee applies only to websites hosted by dotwall Web Design. If your website is hosted elsewhere, this guarantee is not available.

2. Timeframe

You are entitled to cancel your order and request a full refund within seven days of the project’s completion and final approval of the website.

3. Refund Process

If you are not completely satisfied with your website design within the seven-day period, you are entitled to a 100% refund of all fees paid.

4. Website Access

Once the refund is processed:

  • All access to the website will be removed.
  • The website will be taken offline immediately.
  • You will not retain ownership of the website, nor will any of the content or design files be accessible to you.
  • All proprietary rights to the website remain with dotwall Web Design.

5. Property Ownership

The website remains the property of dotwall Web Design, and no part of it may be used or transferred after cancellation.

6. Resolution Before Cancellation

We’re confident in our ability to provide a five-star service, but if there are any concerns during the process, we encourage you to discuss them with us. Our goal is to resolve any issues before reaching the cancellation stage. We’re 99.99% sure you won’t need this guarantee, but it’s here for your peace of mind.

By choosing to activate the money-back guarantee, you agree to the above terms and understand that access to the website and its files will be withdrawn.