Care packages

Your website, fully looked after.

Monthly care packages that keep your WordPress site fast, secure, and up to date — so you can focus on running your business.

Fully supported
No contracts
Save 10% annually
5-star service
Pricing

Simple, transparent pricing

All plans include hosting, WordPress updates, plugin updates, security patches, 24/7 monitoring, and daily backups.

Essential

Core WordPress maintenance for businesses that just need the basics covered.

£35 /month
  • Website hosting
  • WordPress updates
  • Plugins updated
  • Technical support
  • Security patches installed
  • 24/7 downtime monitoring
  • Software licenses
  • Daily backups
  • Staging website
  • Website visitor dashboard
  • Additional hours at £50/hr
  • Design time included

3 working day turnaround

Power Up

Maximum care with 3 hours of design time for established, active businesses.

£95 /month
  • Website hosting
  • WordPress updates
  • Plugins updated
  • Technical support
  • Security patches installed
  • 24/7 downtime monitoring
  • Software licenses
  • Daily backups
  • Staging website
  • Website visitor dashboard
  • Additional hours at £50/hr
  • 3 hours design time included

1–2 working day turnaround

Why it matters

WordPress sites need regular care.

Outdated plugins and themes are the number one cause of hacked websites. Without regular maintenance, your site is vulnerable to security breaches, performance issues, and broken functionality.

Security patches installed

We apply security updates as soon as they're released, keeping your site protected.

24/7 downtime monitoring

If your site goes down, we're alerted immediately and work to restore it fast.

Fast turnaround

Most requests are completed within 1–2 working days. No waiting around.

Website maintenance support
WordPress updates
What we do

We keep everything up to date.

Every month we run through a full maintenance checklist — WordPress core, plugins, themes, security scans, backup verification, and performance checks. Everything is screen-recorded and documented so you always know exactly what was done.

Compromised vs clean WordPress site
FAQ

Frequently asked questions

Do I need a care plan if my site is new?

Absolutely. WordPress sites need regular updates from day one. Outdated plugins and themes are the number one cause of hacked websites — even brand-new ones.

What happens if my site goes down?

We monitor your site 24/7. If it goes down, we're alerted immediately and work to restore it as fast as possible — usually within minutes.

Can I cancel anytime?

Yes — there are no contracts or long-term tie-ins. You can cancel your care plan at any time with 30 days' notice.

What does 'design time' include?

Design time covers content updates, layout changes, new sections, or tweaks to your existing pages. We're Elementor experts, so changes are made quickly and professionally.

How do I request support or changes?

Simply email or message us. Everything is logged, screen-recorded, and documented for full transparency — you'll always know exactly what was done.

Do you work with sites not built by dotwall?

Yes! We take on WordPress and Elementor sites built by other agencies or freelancers. We'll audit your site first to make sure everything is in good shape.

Does unused design time roll over?

Unfortunately not. Due to the number of care packages we manage on a monthly basis, we're unable to offer rollover time. The design time included with the Ultimate and Power Up plans works on a use-it-or-lose-it basis.

Ready to protect your website?

Get in touch and we'll find the right care plan for your business. No contracts, no hassle.