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WordPress is an amazing platform, but it does require regular maintenance. It needs plugin updates and security patches installed from time to time. That’s why we offer WordPress Care Plans.
Our Essential package covers all aspects of keeping your website healthy and up to date. We also have the Ultimate Care package and the Complete Care package for those who want to keep their website up to date – the Complete Care package offers unlimited content updates!
We perform daily backups of your website, providing great peace of mind in case something goes wrong or you need to roll back to a specific date. This service is extremely useful and necessary in today's online world.
All of our maintenance plans include super-fast website hosting that is powered entirely by renewable sources.
We update your WordPress plugins to ensure that you stay ahead of any vulnerabilities that may occur - keeping your website healthy and secure.
Although WordPress is an outstanding platform, it can be vulnerable to bot attacks if not updated regularly. Hackers use computer programs to exploit vulnerabilities in the plugins or even the platform itself. To prevent this, we stay ahead of the game by making sure your website is updated and patched as needed.
When you subscribe to one of our packages, we cover the cost of all the necessary software licenses for your website. This includes annual licenses for most of the software we offer, which we can provide to you as part of our care plan. By doing so, you can potentially save between £50 and £200 +VAT per year, depending on the software you have installed on your site.
When you subscribe to one of our care packages, you will receive a discounted hourly rate of £45 +VAT per hour for our design services. This is a £20 saving compared to our normal design rate of £65 +VAT per hour.
Yes, it does. Our services are specifically tailored for WordPress, ensuring you get the most out of our expertise and platform capabilities.
Sometimes it’s okay, but we prefer using Elementor. Elementor integrates seamlessly with our platform, and we are experts in it, so you’ll get the best results if we use Elementor.
Yes, perfect! We are Elementor experts, and it is the platform we prefer to work with.
Sort of. We are happy to host your website and ensure it’s backed up and secure. However, for design time, we are not proficient in WP Bakery, so tasks might take longer. If you’re okay with this, we are too, but we want to be transparent about it.
No, it does not roll over. You get your designated one hour (or the time specified in your package) per month on a use-it-or-lose-it basis. Unused time does not accumulate into the next month.
To protect ourselves and ensure we can fulfill our commitments. If all clients accumulated unused time, it would be unsustainable for us to provide the required hours. Therefore, we operate on a use-it-or-lose-it basis. Here’s a tip: make sure you utilise your time each month. If you’re unsure what to do, reach out for suggestions; we’re happy to provide ideas to keep your site fresh.
Yes, Stripe is our go-to payment method. It makes things super easy; you can securely enter your card details or direct debit information, and you’ll be billed automatically each month.
Absolutely not. We don’t believe in contracts. You are free to cancel anytime.
Yes, we can convert your website from another platform to WordPress and Elementor. This is typically a fraction of the cost of a full-blown website since you already have the design and content ready. Let us know if you want to go down this route by contacting us.
Additional design time can be purchased at a discounted rate. Just let us know your requirements, and we can discuss the best options for your needs.
Our daily backups include all website files, databases, and content. This ensures that in the event of any issue, we can quickly restore your site to its latest state.
We thrive from good customer service. Check out our reviews to see for yourself!
Here at dotwall, we create awesome websites and use smart SEO strategies to help businesses shine online. Our team is based in Loughborough, but we work with clients all over. Whether you’re just getting started online or want to boost your digital presence, you need a passionate and skilled team.
We mix cool, eye-catching designs with the latest SEO tricks to not only get your website up and running but also to boost its visibility in search results and bring in more visitors. Our focus is on capturing the heart of your brand, connecting with your audience, and spreading your message loud and clear. We aim to help your business thrive, get noticed, and succeed, both locally and globally.
We’re committed to providing first class service and aiming for a 5-star experience with every project we take on. Our clients from Leicester, Loughborough, and beyond have been incredibly supportive, and their wonderful testimonials really showcase our dedication to quality, attention to detail, and the personalized service we offer. We truly believe in creating success stories for each and every client, and we’re so excited to share these inspiring tales of transformation and triumph with you!
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