Since we started, we’ve racked up over 80 5-star reviews. We go above and beyond to ensure your experience with us is nothing short of first-class, going above and beyond through every step of the web design process. How do we do this? We ensure our process is very clear and communicated concisely and clearly, utilising modern-day tools to make your feedback process super simple and effortless.
All this is mixed in with first-class customer service. Your main point of contact during your web design process is Ben Wall – Ben is the founder of dotwall and will oversee all aspects of your new website. Look at our reviews here – you’ll see Ben’s name in almost every review.
dotwall is officially located at the home office in Mountsorrel, however, we sometimes use coffee shops and we also have use of a satellite office, near Waitrose in Mountsorrel (9 Quorn Business Quarter, Loughborough Road, Mountsorrel, Leicestershire, LE12 7XF). This satellite office provides a great place for us to work and have meetings about your next project.
Being local to you also ensures we have excellent local knowledge of the area which allows us to ensure your marketing strategy for your new website is aligned with your local marketing goals. We’re also experts in Google’s Business Profile – this is your best weapon for local marketing and we can ensure you’re optimising this amazing tool for your local business in or around the Loughborough area.
As a web design business based in Loughborough, we always strive to support our local community. For instance, we use the services of a couple of local printers for all our printing needs, and we sponsor local events and organisations. We are also dedicated to supporting local charities whenever possible. Whenever we need something for our business, we always try to buy it from local stores.
We also love working with local businesses. Although we conduct most of our meetings virtually for convenience, we always enjoy meeting with people face-to-face. If you are located a bit further away, we are happy to meet you halfway at a coffee shop to make things easier.”
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