At dotwall Web Design, we are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from visitors, customers, or anyone who engages with us, including via our Facebook ads.

1. Information We Collect

We collect personal data when you interact with us in the following ways:

Website Contact Forms: When you submit a form on our website, we collect your name, email address, and any additional information you provide.

Facebook Ads and Forms: If you sign up for a promotion via a Facebook form, you are providing your name, email, and potentially other details. By submitting the form, you are consenting to being contacted by dotwall Web Design for marketing purposes, including being added to our newsletter.

Purchases and Contracts: When you purchase services from us, we will collect the necessary information to fulfil the contract, including contact and billing details.

2. How We Use Your Information

We use the information we collect for the following purposes:

Communication: To respond to enquiries, provide quotes, and discuss project details.

Marketing: To send you relevant updates, news, and promotions if you’ve opted into our newsletter. You may unsubscribe from this at any time.

Facebook Ads: If you sign up for a promotion via our Facebook ads, your information will be used to contact you regarding that promotion, and you will be added to our newsletter list. You can unsubscribe from our newsletter at any time using the link provided at the bottom of our emails.

Billing and Contracts: To manage billing, invoices, and fulfil contractual obligations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted service providers who assist in the operation of our business (e.g., email marketing tools, payment processors).

Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

4. Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes we collected it for, including any legal or accounting requirements.

5. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Access: You have the right to request a copy of the data we hold about you.

Correction: You can ask us to correct any inaccurate or incomplete data.

Deletion: You may request the deletion of your data, subject to any legal obligations we have to retain it.

Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our newsletters.

6. Security of Your Data

We are committed to ensuring that your data is secure. We have implemented appropriate technical and organisational measures to protect your information from unauthorised access, alteration, or disclosure.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page.

9. Contact Us

If you have any questions or concerns about this privacy policy or your personal data, please contact us at:

dotwall Web Design

Unit 9, Quorn Business Quarter, Mountsorrel, Loughborough LE12 7XF

Tel: 01509 351015

Email: hello@dotwall.co.uk

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